Nevada HAND

Nevada HAND | Project Black Phoenix
Nevada HAND | Accountability Documentation

This Should Not Be Possible

A seat-belted passenger gets hit by a semi-truck. Serious injuries follow. Life is already upside down. Then, instead of stability, help, or accountability, the pressure gets worse.

Nevada HAND documents the part of this story that should make any reasonable person stop and ask one question: how does something this extreme keep happening in plain sight, with records, with witnesses, with videos, and with no meaningful intervention?

Who We Actually Are

Josh and Jessica at the beach

Partners

Before the crash, during the crash, and after. This is not about individual blame. This is about what happened to us as a family when everything went wrong at once.

Community Service in Action

Handing out donated masks to people who needed them. We gave away thousands of masks that people donated money for. That’s who we are.

Jessica delivering masks during COVID

Service Over Profit

Jessica also volunteering during the pandemic. We built our reputation on doing the right thing, regardless of the cost.

Why This Matters

We understand why some people are skeptical. Systems can make victims look unstable. But the record speaks: we’ve consistently chosen to do good, even when it cost us. That matters when evaluating what happened next.

This is not about us claiming victimhood. This is about a documented sequence that, when viewed together, raises questions that deserve answers.

The Event That Changed Everything

October 11, 2024

Semi-truck collision, I-15 Southbound near Barstow, California. CHP Report #9835-2024-01013. Catastrophic impact. Helicopter medevac to UMC.

The Injuries

Josh: Multiple trauma injuries, ongoing recovery. Jessica: Already on worker’s compensation (work-related attack), pre-crash. Both ADA protected post-incident.

Immediate Fallout

Rental vehicle (Enterprise) destroyed at Copart 30 days post-incident. EDR data destroyed. V2 EDR never produced by Progressive. Harassment begins almost immediately.

The Inventory

~$83,000 in numismatic inventory unaccounted for. Specific rare coins documented: 1918/7-S Standing Liberty Quarter, 1918/7-D Buffalo Nickel. Loss never resolved.

The Record Speaks: The Calls

Call 1: Erica Arthur – Nevada HAND Admits Fraud, Refuses to Help

Nevada HAND Representative | January 2026 | Recorded

Nevada HAND acknowledges you are fraud victims while simultaneously refusing to provide any assistance. The representative confirms the facts but hides behind policy.

Erica Arthur
“Mr. Lou had done what he had done, one, taking additional money…our hands become tight, and we have to then start the legal process.”
Joshua Markle
“Kindergarten common sense tells me that us being victims of fraud in a government subsidized place…there would be an oversight body that steps in.”

Call 2: Karen Varney – ADA Retaliation

Nevada HAND Property Manager | March 2026 | Recorded

After you report ADA protections in writing, Nevada HAND suddenly discovers a “policy violation” and removes equipment from your unit. When confronted with federal law, Karen Varney is instructed to say nothing.

Joshua Markle
“Are you aware that federal housing laws prohibit retaliation after asserting disability-related rights?”
Karen Varney
“I can’t comment on anything because you’re not a resident. I’ve been told that I cannot communicate.”

She’s been instructed to stay silent. That’s the most damning statement possible.

Video Evidence

These videos document the sequence, access restrictions, property conditions, and the lived reality of what happened. They are publicly available with captions. Watch them in order.

Federally Funded, Federally Evicted: Follow the Markle Journey (34:02)
Investigative Summary & Timeline
Property Conditions & Documentation
Additional Evidence & Analysis
Public Record & Accountability

The Record: Documented Admissions & Evidence

DATE
EVENT TYPE
WHAT WAS SAID / DOCUMENTED
LEGAL ISSUE
Jan 2026
Nevada HAND Call
Erica Arthur: “Mr. Lou had done what he had done, one, taking additional money…our hands become tight, and we have to then start the legal process.”
Fraud Admission
Jan 2026
Nevada HAND Call
Erica Arthur: “The program does not allow for any ability for me to say these people were victims of fraud, so let me do a workaround with them.”
Retaliatory Eviction (NRS 118A.390)
Mar 2026
Karen Varney Call
Karen: After ADA notice, equipment suddenly “violates policy” and is removed. Karen refuses to confirm policy was ever enforced before.
ADA Retaliation
Mar 2026
Karen Varney Call
Karen: “I’ve been told that I cannot communicate” regarding federal housing law violations and retaliation.
Instruction to Obstruct
Jan-Mar 2026
Trespass Pattern
Jimmy Lu + LDS missionaries repeatedly enter unit without permission. Police called. Nevada HAND does not prevent repeat access.
Unauthorized Entry
Apr 6, 2026
Nevada State Bar
Formal complaint filed against Gena L. Sluga, Esq. (Dairyland retained counsel) for conduct in relation to case.
Attorney Conduct
Apr 18, 2026
In-Person Interview
Recorded: Enterprise employee Tristan confirms Priceline coverage transfers across vehicle swaps, contradicting Enterprise’s formal position.
Insurance Fraud Exposure

Who We’re Holding Accountable

Erica Arthur
Nevada HAND
Documented admission of fraud. Refusal to accommodate ADA-protected victims. Policy prioritized over fairness.
Karen Varney
Nevada HAND Property Manager
Retaliation against ADA-protected tenants. Sudden enforcement of unenforced policy. Instructed to remain silent on federal law violations.
Jimmy Lu
Subletter / Fraud Actor
Documented fraud admissions. Unauthorized subletting. Taking additional money. Unauthorized access with trespass.
Gena L. Sluga, Esq.
Dairyland Retained Counsel
Nevada State Bar complaint filed Apr 6, 2026 regarding conduct in relation to case.
Steven C. Buckley
Progressive Insurance
Possession of 2025 CHP supplemental report. Non-production of V2 EDR. Documented admissions on coverage.
Nevada HAND (Entity)
Government-Subsidized Housing
HUD-funded. Tax-credit program. Retaliatory eviction despite knowledge of fraud victimization and ADA status.

The Public Should Be Asking

  • How does a family already hit by a semi-truck end up under even more pressure instead of protection?
  • Why do repeated red flags keep getting ignored by people whose job is to protect tenants?
  • Why does every layer of the story get worse the closer you look?
  • How many documented admissions, recordings, and formal complaints does it take before someone acts?
  • What does “help” actually mean when the offered solution is to reapply after being displaced?
  • Why are fraud victims treated like the problem instead of the people who committed fraud?
  • Why is a property manager instructed to stay silent on federal law violations?

Final Position

One clip can be dismissed. One complaint can be ignored. One family can be told to move on.

But a pattern this extreme, this documented, and this irrational should stop people cold. The record became too disturbing, too layered, and too undeniable to leave buried.

We are holding every single person accountable. We have the documentation. We have the recordings. We have the timeline. We have not lost our cool, we have not crossed any lines, and we are not moving on until the public knows exactly what happened.

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